Disclosures on Management Approach (DMAs)

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Reference and/or omission

Category Economic1

DMA

Q-Park aims for stable financial results and pursues a sustainable financial policy, risk and portfolio management, in which informed trade-offs are made between risk and return. In 2013 the decision was made to split the company internally into an Opco and a Propco division, whereby activities and the expected return on investments of the two divisions are transparant to shareholders and other stakeholders.

GRI Performance and Annual report: Annual accounts

G4-EC1

Direct economic value generated and distributed

GRI Performance and Annual report: Annual accounts

G4-EC2

Financial implications and other risks and opportunities for the organisation's activities due to climate change

Not included in this report2

G4-EC3

Coverage of organisation's defined benefit plan obligations

Not included in this report3

G4-EC4

Financial assistance received from government

Not included in this report2

Category Environment4

DMA

Q-Park is committed to improving environmental performance of its owned PFs, fleet, offices and to influencing environmental performance of significant partners in the value chain. We are aiming for a widely accepted standard for sustainable parking facilities (BREEAM).

Beleid, Environment and GRI Performance

G4-EN3

Energy consumption within the organisation

GRI Performance

G4-EN4

Energy consumption outside the organisation

GRI Performance (business and employee commuting)

G4-EN5

Energy intensity

Not included in this report3

G4-EN6

Reduction of energy consumption

GRI Performance

G4-EN7

Reductions in energy requirements of products and services

Not included in this report3

G4-EN15

Direct greenhouse gas (GHG) emissions (scope 1)

GRI Performance

G4-EN16

Indirect greenhouse gas (GHG) emissions (scope 2)

GRI Performance

G4-EN17

Other indirect greenhouse gas (GHG) emissions (scope 3)

GRI Performance

G4-EN18

Greenhouse gas (GHG) emissions intensity

Not included in this report3

G4-EN19

Reduction of greenhouse gas (GHG) emissions

Not included in this report3

G4-EN20

Emissions of ozone-depleting substances (ODS)

Not included in this report3

G4-EN21

NOx, SOx, and other significant air emissions

Not included in this report3

G4-EN29

Fine for non-compliance with environmental laws and regulations

Not included in this report3

Category Social

Subcategory Labour practices and decent work5

DMA

The expertise and commitment of our approximately 2,600 employees in four clusters, their cooperation and communication are decisive for the professionalism and efficiency of our organisation. Only with their commitment are we able to deliver the desired quality in products and services. We strive to create a diverse workforce and pay special attention to the welfare and safety of our employees.

Society, GRI Performance and Annual report: Human resource management

G4-LA1

Total number and rate of new employee hires and employee turnover by age group, gender, and region6

GRI Performance

G4-LA2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

Not included in this report3

G4-LA3

Return to work and retention rates after parental leave, by gender

GRI Performance

G4-LA5

Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programmes

Not included in this report3

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days and absenteeism, and total number of work-related fatalities, by region and by gender6

GRI Performance. The steering team advised to review the EU-OSHA as overarching the organisation.

G4-LA7

Workers with high incidence or high risk of diseases related to their occupation

Not included in this report3

G4-LA8

Health and safety topics covered in formal agreements with trade unions

Not included in this report3

G4-LA9

Average hours of training per year per employee by employee by gender and by category

Society and GRI Performance

G4-LA10

Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings

Society, GRI Performance and Annual report: Human resource management

G4-LA11

Percentage of employees receiving regular performance and career development reviews, by gender and by employee category

Society, GRI Performance and Annual report: Human resource management

Subcategory Human rights7

DMA

Q-Park endorses the OECD guidelines and UNGC Principles with regard to human rights. These are therefore not further mentioned in this report. Additionally, we are not active in risk countries.

Codes

Subcategory Social8

DMA

Q-Park uses its own Code of Ethics, in which we set out how employees should act in response to internal, national and international rules, regulations and guidelines. The code provides procedures to report incidents and abuses via a whistleblower scheme. Employees follow anti-corruption training courses on a regular basis.

Society, Codes and GRI Performance

G4-SO3

Total number and percentage of operations assessed for risks related to corruption and significant risks identified

Society and GRI Performance

G4-SO4

Communication and training on anti-corruption policies and procedures

Society and GRI Performance

G4-SO5

Confirmed incidents of corruption and actions taken

Society and GRI Performance

Subcategory Product responsibility9

DMA

Customer privacy is very important for Q-Park. For security reasons, our PFs are equipped with video cameras. Some facilities use automatic number plate recognition upon entry for the ease of use. We apply strict rules to the use and storage of image data. This is recorded in our CCTV Code.

Society, Codes and GRI Performance

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

GRI Performance

G4-PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning provision and use of products and services

GRI Performance

  1. In this review, certain economic aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
  2. This PI was not found material during the materiality analysis.
  3. This PI was not found material during the materiality analysis.
  4. In this review certain environmental aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
  5. In this review, certain social labour practices aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
  6. Q-Park sees North-West Europe as a region.
  7. In this review, certain social human rights aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
  8. In this review, certain social aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
  9. In this review, certain social product responsibility aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.