Disclosures on Management Approach (DMAs)

		Reference and/or omission
Category Economic¹
DMA	Q-Park aims for stable financial results and pursues a sustainable financial policy, risk and portfolio management, in which informed trade-offs are made between risk and return. In 2013 the decision was made to split the company internally into an Opco and a Propco division, whereby activities and the expected return on investments of the two divisions are transparant to shareholders and other stakeholders.	GRI Performance and Annual report: Annual accounts
G4-EC1	Direct economic value generated and distributed	GRI Performance and Annual report: Annual accounts
G4-EC2	Financial implications and other risks and opportunities for the organisation's activities due to climate change	Not included in this report²
G4-EC3	Coverage of organisation's defined benefit plan obligations	Not included in this report³
G4-EC4	Financial assistance received from government	Not included in this report²

Category Environment⁴
DMA	Q-Park is committed to improving environmental performance of its owned PFs, fleet, offices and to influencing environmental performance of significant partners in the value chain. We are aiming for a widely accepted standard for sustainable parking facilities (BREEAM).	Beleid, Environment and GRI Performance
G4-EN3	Energy consumption within the organisation	GRI Performance
G4-EN4	Energy consumption outside the organisation	GRI Performance (business and employee commuting)
G4-EN5	Energy intensity	Not included in this report³
G4-EN6	Reduction of energy consumption	GRI Performance
G4-EN7	Reductions in energy requirements of products and services	Not included in this report³
G4-EN15	Direct greenhouse gas (GHG) emissions (scope 1)	GRI Performance
G4-EN16	Indirect greenhouse gas (GHG) emissions (scope 2)	GRI Performance
G4-EN17	Other indirect greenhouse gas (GHG) emissions (scope 3)	GRI Performance
G4-EN18	Greenhouse gas (GHG) emissions intensity	Not included in this report³
G4-EN19	Reduction of greenhouse gas (GHG) emissions	Not included in this report³
G4-EN20	Emissions of ozone-depleting substances (ODS)	Not included in this report³
G4-EN21	NO_x, SO_x, and other significant air emissions	Not included in this report³
G4-EN29	Fine for non-compliance with environmental laws and regulations	Not included in this report³

Category Social
Subcategory Labour practices and decent work⁵
DMA	The expertise and commitment of our approximately 2,600 employees in four clusters, their cooperation and communication are decisive for the professionalism and efficiency of our organisation. Only with their commitment are we able to deliver the desired quality in products and services. We strive to create a diverse workforce and pay special attention to the welfare and safety of our employees.	Society, GRI Performance and Annual report: Human resource management
G4-LA1	Total number and rate of new employee hires and employee turnover by age group, gender, and region⁶	GRI Performance
G4-LA2	Benefits provided to full-time employees that are not provided to temporary or part-time employees	Not included in this report³
G4-LA3	Return to work and retention rates after parental leave, by gender	GRI Performance
G4-LA5	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programmes	Not included in this report³
G4-LA6	Type of injury and rates of injury, occupational diseases, lost days and absenteeism, and total number of work-related fatalities, by region and by gender⁶	GRI Performance. The steering team advised to review the EU-OSHA as overarching the organisation.
G4-LA7	Workers with high incidence or high risk of diseases related to their occupation	Not included in this report³
G4-LA8	Health and safety topics covered in formal agreements with trade unions	Not included in this report³
G4-LA9	Average hours of training per year per employee by employee by gender and by category	Society and GRI Performance
G4-LA10	Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings	Society, GRI Performance and Annual report: Human resource management
G4-LA11	Percentage of employees receiving regular performance and career development reviews, by gender and by employee category	Society, GRI Performance and Annual report: Human resource management
Subcategory Human rights⁷
DMA	Q-Park endorses the OECD guidelines and UNGC Principles with regard to human rights. These are therefore not further mentioned in this report. Additionally, we are not active in risk countries.	Codes
Subcategory Social⁸
DMA	Q-Park uses its own Code of Ethics, in which we set out how employees should act in response to internal, national and international rules, regulations and guidelines. The code provides procedures to report incidents and abuses via a whistleblower scheme. Employees follow anti-corruption training courses on a regular basis.	Society, Codes and GRI Performance
G4-SO3	Total number and percentage of operations assessed for risks related to corruption and significant risks identified	Society and GRI Performance
G4-SO4	Communication and training on anti-corruption policies and procedures	Society and GRI Performance
G4-SO5	Confirmed incidents of corruption and actions taken	Society and GRI Performance
Subcategory Product responsibility⁹
DMA	Customer privacy is very important for Q-Park. For security reasons, our PFs are equipped with video cameras. Some facilities use automatic number plate recognition upon entry for the ease of use. We apply strict rules to the use and storage of image data. This is recorded in our CCTV Code.	Society, Codes and GRI Performance
G4-PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data	GRI Performance
G4-PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning provision and use of products and services	GRI Performance

In this review, certain economic aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
This PI was not found material during the materiality analysis.
This PI was not found material during the materiality analysis.
In this review certain environmental aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
In this review, certain social labour practices aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
Q-Park sees North-West Europe as a region.
In this review, certain social human rights aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
In this review, certain social aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.
In this review, certain social product responsibility aspects and related PIs are not listed because they were not considered to be material during the materiality analysis.