Quintessence

QMO

Mobility: to support sustainable mobility that meets society's economic, social and environmental needs

QMO-A

Integration of modes of transport (as this is the most important goal of the EU SDS - Eurostat)

QMO-1

Owned and long-leased parking spaces within 300 metres:

QMO-1a

- of a major public transport nodes

35%

101,616

91,161

84,369

++

QMO-1b

- of a bicycle parking and/or bicycle renting

30%

85,882

85,269

78,761

++

QMO-2

Owned and long-leased parking facilities (PFs) providing integrated payment methods with public transport

19

23

19

+

QMO-3

Owned and long-leased PFs able to provide dynamic info to third mobility 'phone/nav' parties

40%

179

150

136

+++

QMO-4

Owned and long-leased PFs providing information on 1) mobility options and/or 2) location/prices of alternative parking (incl. on-street parking) < 1km (≈15min walk)

50%

191

151

120

+++

QMO-B

Awareness and attitude towards paid parking (as paid parking is the most important instrument in regulating mobility)

QMO-5

Percentage of customers who are aware/understand the social necessity of paid parking

94%

86%

+

QMO-6a

Percentage of customers having a positive attitude towards paid parking

37%

38%

+

QMO-6b

Percentage of customers having a positive attitude towards the 'user pays' principle

60%

61%

+

QMO-7

Target cities with owned and long-leased PFs - with active involvement in municipal parking policies

50%

46

42

33

++

QFA

Facility: to enable access to main urban functionalities in a context of sustainability concerns

QFA-A

Accessibility of PFs

QFA-1

Owned and long-leased PFs that have reached the indication 'full' on >25 days per year

15%

144³

137

145

++

QFA-2

Total number of days these PFs with indication 'full' (compared to 365 days per year)

15%

9,585³

10,114

11,350

++

QFA-2/1

Average days 'full'

67

74

78

+

QFA-B

Reducing parking search traffic and time, in and around PFs

QFA-3

Owned and long-leased PFs connected to dynamic traffic guidance systems

50%

312

265

200

+++

QFA-4

Owned and long-leased PFs with >50% 'angled' parking spaces

25%

131

133

127

++

QFA-C

Facilitating passenger cars with enhanced environmental performance

QFA-6

Owned and long-leased parking spaces specifically allocated to:

0.5%

747

802

754

+++

QFA-6a

- e-cars with electric charging station

394

465

269

QFA-6b

- car sharing propositions and other enhanced environmental performance programmes

353

337

485

QSO

Society: to help improve customer and employee engagement, health and safety aspects

QSO-A

Health and safety programmes for society

QSO-1a

Owned and long-leased PFs with AEDs - publicly accessible

40%

48

44

36

+++

QSO-1b

Owned and long-leased PFs with AEDs

80%

353

349

314

++

QSO-1c

Other available AEDs (optional)

124

+

QSO-2

Owned and long-leased PFs with toilets or guidance to toilets

60%

249

249

191

+++

QSO-3

Owned and long-leased PFs with jump leads

90%

383

356

363

+++

QSO-B

Health and safety programmes for employees

QSO-4

Employees trained in heart resuscitation (first time or refresh)

35%

426

765

744

+++

QSO-5

Employees trained in first aid (first time or refresh)

30%

545

718

695

++

QSO-6

Employees trained in irregularity handling (first time or refresh)

25%

641

454

797

++

QSO-C

Societal and employee engagement

QSO-7

Awards and/or certifications:

QSO-7a

- internal and/or external awards (EPA, employee of the year, parking host, etc.)

109

82

+

QSO-7b

- external certifications (ADAC, ISO, etc.)

5

5

+

QSO-8

Owned and long-leased PFs with driving school cooperation

10%

34

39

32

+++

QSO-9

Expense for societal activities in (local) communities: money, materials, food/beverages, etc. (EUR)

0,30% OPEX

306,139

387,527

346,100

++

QSO-10

Percentage of employees scoring positive on:

QSO-10a

- attitude towards CSR policy

79%

69%

80%

+

QSO-10b

- satisfaction with CSR performance

69%

66%

70%

+

QSO-11

Stakeholders who are aware/understand our CSR policy:

QSO-11a

- significant business partners (top 10)

100%

29

34

46

+++

QSO-11b

- shareholders

50%

32

5

9

+++

QSO-11c

- capital providers

50%

12

1

2

+++

QSO-12

Responsible Parking according to G4 and assured

Comp.⁴

Start

B

B

+++

QSO-13

Dutch Ministry of Economic Affairs Transparency Benchmark

Follow

45

60

89

+++

QEC

Economy: to support closing the gap between societal parking costs and what is paid for by users (˜EUR150 billion in EU15 per annum)

QEC-A

Fair parking tariff strategies with sustainability perspective

QEC-1

Publications and/or speaking engagements on fair parking tariff strategies in target cities

200%

35

+++

QEC-2

Owned and long-leased PFs with parking tariff strategies differentiated to supply and demand

60%

428

404

434

++

QEC-3

Employees trained on parking tariff strategies (first time or refresh)

15%

180

310

252

+++

QEC-B

Dealing with on-street / off-street parking dynamics

QEC-4

Owned and long-leased PFs where parking tariff has been set in congruence with on-street parking tariffs

25%

163

158

154

++

QEC-5

Target cities with Total City Concept

35%

46

26

23

+++

QEC-C

Contribute to local economic development

QEC-6

Total revenue generated by B2B customers through season tickets and value cards (EUR million)

142

134

108

+

QEC-7

Total capital investment (EUR million)

51

102

64

+

QEN

Environment: to improve environmental performance of parking facilities, fleet, offices and value chain relations

QEN-A

Develop, establish and implement certifications for 'sustainable' PFs

QEN-1

Newly built PFs that score good or higher according to BREEAM (or equivalent)

1⁵

+++

QEN-2

Development phase of independent 'sector specific' indicators in existing building standard

Finish

BREAAM in Use

Test

Start

+++

QEN-3

Existing PFs certified by the independent 'sector specific' set of indicators

3⁵

+++

QEN-B

Q-Park's CO₂ performance

QEN-4

Carbon footprint per parking space, owned and long-leased (kg CO₂):

- above ground

157

159

155

+

- below ground

184

224

194

+

- open air

41

50

29

+

- average

144

165

144

+

Carbon footprint per car kilometre (kg CO₂):

4,370

4,655

4,841

+

-Number of petrol vehicles

99

112

110

+

-Number of diesel vehicles

479

467

455

+

-Number of LPG vehicles

2

2

2

+

-Number of bio-diesel (20%) vehicles

4

6

6

+

-Number of hybrid vehicles⁶

68

46

30

+

-Number of electric vehicles

30

7

4

+

-Number of one-way plane tickets (0 - 1000 km)

1,328

1,954

2,094

+

-Number of one-way plane tickets (>1000 km)

278

437

462

+

-Number of train tickets (0 - 500 km)

1,507

1,374

1,536

+

-Number of train tickets (>500 km)

176

1,245

546

+

QEN-C

CO₂ performance of stakeholders

QEN-5

Employees who:

QEN-5a

- strive for better environmental performance of their own household

93%

90%

89%

+

QEN-5b

- partake in household CO₂/footprint calculation programmes

30%

18%

14%

++

QEN-6

Stakeholders that have calculated and shared/published their CO₂ footprint:

QEN-6a

- significant business partners (top 10)

60%

61

76

65

+++

QEN-6b

- shareholders

40%

10

13

16

++

QEN-6c

- capital providers

40%

10

10

9

++

Numbers 2013

Owned and long-leased parking facilities

801

Owned and long-leased parking spaces

301,265

Target cities

98

Employees

2,527